Refund Policy -

Refund Policy

Refund Policy


Our policy lasts 30 days. To be eligible for a return. The product must be in its original condition, unused, and with all original tags, labels, and packaging intact. The request for a refund must be made within 30 days of the original purchase date.

We understand that sometimes our customers may not be delighted with their purchase. We offer a “keep the product and get a refund” policy for eligible products.

To complete your return, don’t hesitate to contact our support team at, and we will gladly assist you with your request.

There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Non-Defective Remorse Returns Policy

We value your satisfaction and strive to provide you with the best possible shopping experience. We have made a necessary update regarding non-defective Remorse returns to ensure transparency and clarity in our return policy.

We regret to inform you that we will no longer accept non-defective Remorse returns. This decision has been made after careful consideration to streamline our operations and offer the most competitive prices to our valued customers.

Non-defective remorse returns refer to instances where a customer wishes to return a product not due to any defect or fault but rather due to a change of mind, personal preference, or other similar reasons unrelated to the product’s quality or functionality. While we understand that individual preferences can vary, this update will help us maintain our commitment to providing high-quality products at the best possible prices.

We encourage all our customers to thoroughly review product details, specifications, and customer reviews before making a purchase. This will ensure that you clearly understand the product you are interested in and help you make an informed decision.

Rest assured, our return policy for defective or damaged products remains unchanged. If you receive a product that is faulty, damaged, or not as described, please reach out to our dedicated customer support team within the specified return window, and we will be more than happy to assist you with a prompt resolution.

We appreciate your understanding and continued support as we implement this policy update. If you have any questions or concerns, please do not hesitate to contact our customer support team, who will gladly assist you.

Refunds (if applicable)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days. Late or missing refunds (if applicable)
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all this and still have not received your refund, please contact us at

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.


If the item were marked as a gift when purchased and shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.


You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.


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